Terms & Conditions
The Official Terms and Conditions of Service for Illustrated Illusions
This website is operated by Elijah Douglas trading as “Illustrated Illusions”. Throughout the site, the terms “we”, “us” and “our” refer to the Illustrated Illusions business. These terms & conditions of service cannot be varied in any way by the client(s) unless such conditions are expressly agreed by us in writing. All information, tools and services available from this site to you, the user, are conditioned upon your acceptance of all terms, conditions, policies and notices that are stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of our Services.
SECTION 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided. The copyright Designs and Patents Acts assign the copyright of the images to the photographer.
SECTION 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – Products and/or Services
Client(s) hereby allow(s) staff such as Videographer, Designer, Owner, etc., to display any image form covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, sample albums etc. All images taken during the course of the event will be at the discretion of the capturer although every effort will be made to comply with the client’s requirements.Special requests are not binding instruction, although every effort is made to comply with the client’s wishes, but do not undertake to guarantee any specific picture, video, graphic or event nor to incorporate any specific background, location or group arrangements due to changes in weather and the availability and willingness of subjects. For a booking involving certain venues, movement is sometimes restricted by the official in charge. The area from which we are able to cover during the shoot may not be our choice and we cannot accept responsibility for any obstructed view should this be the case.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – Edits
It will take 1-2 weeks to return edited pictures once the client has picked their final selection. It will take 2-3 weeks to return edited videos that meet the purchased package criteria. Any additional edit request outside of what the package already comes with are entitled to an extra charge depending on the request.
SECTION 7 – Payment
A non-refundable booking fee of 50% from total package price will confirm your booking, as well as full acceptance of the terms and conditions as published on our website. The booking fee will be deducted from the cost of the client’s chosen package when calculating the final balance due. Payment of the remaining balance will be due day of the chosen event before starting the session. If the client(s) should have to cancel a booking, the following cancellation fees will become due immediately upon said cancellation:
Cancellations made 96hrs (4 days) before scheduled service or event will have their FULL 50% deposit back
Cancellation with less than 96hrs to go until the scheduled service or event, WILL NOT BE GETTING BACK THIER 50% DEPOSIT.